Free Standard Domestic Shipping on Orders over $50.

Shipping & Returns

 

What is your refund/exchange policy? 
We are happy to refund you for the full amount of the purchase within 15 days of the original purchase date. The item must be in it's original saleable condition, and in original packaging. If there is an issue with the product, let us know. We can exchange an item for you within 30 days of the purchase. In either scenario, we require either a printed or emailed receipt.

*All custom sales or orders are final sale. No returns, refunds or exchanges. 

Do you ship internationally?
 
Yes! You can get this quote while purchasing online, or call us, and we can give you a shipping quote via phone.

Can you ship large items like furniture?
We can, it takes some finagling though, so give us a call, and we can make it happen.

I was not happy with the quality of item. Can you provide me with a prepaid mailers to ship item back?
We can do that for sure. We most likely will ask for a picture of the damaged item first, but we are happy to get a label to you. Please email info@madeherepdx.com

Can I return food items?
Yes, as long as they are still sealed, re-sellable and within the return period with a receipt of purchase.

My purchase has not arrived even though tracking says it has. Will you replace?
We will help you the best we can! Please email details and tracking information to info@madeherepdx.com

My order was damaged in transit. Will you replace it?
In most cases, yes. We may need you to provide us with a couple of items, like a photograph and tracking number. Please email info@madeherepdx.com

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Things are a little different around here

We are excited to share our new website with you! We've been working hard to create a better online shopping experience. While we are constantly adding new products, we hope you are pleased with the broader selection we are now offering online and will do our best to always add new products to our site as they arrive in-store. We hope it's easier for you to learn about MadeHere, keep up to date on our events and peruse through your favorite made in Portland items whether you are local or are shopping from afar.

To celebrate we are offering free standard domestic shipping through the end of June. Some exclusions apply. 

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