Shipping & Returns
We are happy to refund you for the full amount of the purchase within 15 days of the original purchase date. The item must be in its original salable condition, and in original packaging. If there is an issue with the product, let us know. We can exchange an item for you within 30 days of the purchase. In either scenario, we require either a printed or emailed receipt.
All last call products are final sale and cannot be returned. You will not be able to exchange, get store credit or a refund for these products.
Do you ship internationally?
Yes! You can get this quote while purchasing online, or call us, and we can give you a shipping quote via phone.
I was not happy with the quality of item. Can you provide me with a prepaid mailers to ship item back?
We can do that for sure. We most likely will ask for a picture of the damaged item first, but we are happy to get a label to you. Please email email@example.com
Can I return food items?
Yes, as long as they are still sealed, re-sellable and within the return period with a receipt of purchase.
My purchase has not arrived even though tracking says it has. Will you replace?
We will help you the best we can! Please email details and tracking information to firstname.lastname@example.org
My order was damaged in transit. Will you replace it?
In most cases, yes. We may need you to provide us with a couple of things, like a photograph and tracking number. Please email these details to email@example.com