For the most part, yes. Sometimes it takes us a small amount of time to get new products up on our site, so for a short period there may be a few items that are in store; but not yet up on the site.

Largely yes, most products in our stores are fully produced within the greater Portland area. However, more and more we are also featuring products that are made in neighboring Oregon communities, as well as other Northwest cities.

We currently represent a growing list of almost 200 different brands and 8500 products. Head to our brands page to see the list.

Yes. We structure our margins using the standard model. All of our products are made here in the Northwest. Manufacturing, ingredients, parts, facilities, labor, supplies, equipment, and other elements needed in the production of our vendor’s products cost more than were we to purchase our assortment from overseas producers. 

According to the Small Business Economic Impact Survey from American Express, an average two thirds of every dollar ($0.67) spent at a small business in the U.S. stays in that local community. Further, every dollar spent at small businesses creates an additional 50 cents in local business activity as a result of employee spending and businesses purchasing local goods and services*. 

We love finding new makers via local shows, online, networking, etc. But we really love hearing from local vendors that we may not know about yet. So, please head to our Product Submissions page if you are interested in starting a conversation about featuring your products in our stores!

Absolutely! We would love to work with you. Please visit our Corporate Gifting page or email info@madehereonline.com, and we will get back to you right away.

Yes, and in most cases we are able to get additional product quickly. Give us a call or send an email to info@madehereonline.com

To find out if we are hiring at one or more of our locations, visit our Careers Page for further details.

We stand behind all our products. Further, all items are protected by the corresponding warranty offered by the individual maker. And, if any issues arise that we are unable to address in-store, we are happy to contact the vendor for you and find a solution!

We do! Please email info@madehereonline.com

We are always getting in new products and sometimes it takes us a little bit to get products online. We may have the product in stock for you to order, please email info@madehereonline.com

Gift cards purchased in our physical store fronts do not transfer to our online store automatically. We wish they would, but they don’t. Don’t fret! Please email us at info@madehereonline.com and we can get you a gift card code to use online instead.

Yes, bring those pups in! We have a treat just for them!

We are happy to refund you for the full amount of the purchase within 15 days of the original purchase date. The item must be in its original salable condition, and in original packaging. Items can also be exchanged within 30 days of purchase.

A printed or emailed receipt is required for all returns and exchanges.
Customers are responsible for any additional shipping costs for returns and exchanges. If there is an issue with the product, let us know ASAP.

All custom sales or orders are final sale. No returns, refunds or exchanges.

Yes, as long as they are still sealed, re-sellable, within the return period, and accompanied by a receipt of purchase.

We typically fulfill orders within 1-4 business days. We ship USPS Priority for all domestic orders.

We will help you the best we can! Please email details and tracking information to info@madehereonline.com

In most cases, yes. We may need you to provide us with a couple of things, like a photograph and tracking number. Please email these details to info@madehereonline.com

Yes! We ship via USPS Priority International, and you can retrieve this quote at checkout. Please note, there are a few items (such as knives) that we cannot ship internationally.