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FAQs

Are you a pop up?  
No, we are here to stay!!

Is your store affiliated with Made in Oregon? 
We are not. But just as we support our local makers, we love our local businesses as well!

Do you carry the same products in all store locations? 
We do have crossover at most of our locations, but every location is slightly different. If you don't see what you are looking for, we are happy to ship it!

Are all the products really made in Portland?
Yes, all products in our Portland stores are fully fabricated within the greater Portland area. 

How many different brands do you carry? 
Currently we have more than 200 brands and that number is always growing! Head to our brands page to see the full current list. 

How do I get my product(s) in your store(s)?
We love finding new makers via local shows, online, networking, etc. But we really love hearing from local vendors that we may not know about yet. So, please head to our Product Submissions page if you are interested in starting a conversation about featuring your product(s) in our stores! 

Do you work with companies on corporate gifts?
Absolutely! We would love to work with you on custom gifts or we would be happy to put something together for you. Please email info@madeherepdx.com with any questions, we will get back to you right away.

I’m getting married and I need to order larger quantities of one or more of your products, are you able to accommodate?
Absolutely, in most cases we are able to get additional product quickly. Give us a call or send an email to info@madeherepdx.com

If I contact you, will I be able to speak to a person directly? If I send you an email, how long do I expect to receive a reply?
Yes, call our stores during business hours and someone will pick up. We will send you an email response very quickly. Usually 1-2 hours at the latest, and quicker during business hours. 

Are you hiring?
We are often hiring at one or more of our locations, please go to our careers page for further details.

Does MadeHere offer any warranty on the items sold? 
We stand behind all our products. And all items are protected by the corresponding warranty offered by the individual maker. But, in the scenario of any issues arising that we are unable to address in-store, we are happy to contact the vendor for you and find a solution!

Do you offer gift wrapping services on online orders? 
Yes! We are happy to gift wrap. Just make a note in the comments section of  your online order that you would like gift wrapping and/or a personal note. There you can include what you would like the note to say and we will make it look awesome! We also offer gift wrapping in store. 

Do you process special or custom orders?
We do! Please email info@madeherepdx.com

I saw something in your store but I can't find it online.
We are always getting in new products and sometimes it takes us a little bit to get products online. We may have the product for you to order, please email info@madeherepdx.com

Why won’t my gift card work online?
Gift cards purchased in our physical store fronts do not transfer to our online store automatically. We wish they would, but they don’t. Don’t fret! Please email us at info@madeherepdx.com and we can get you a code to use instead so that you can use your gift card online!

Are your stores dog friendly? 
Yes, bring those pups in! We have a treat just for them!

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Things are a little different around here

We are excited to share our new website with you! We've been working hard to create a better online shopping experience. While we are constantly adding new products, we hope you are pleased with the broader selection we are now offering online and will do our best to always add new products to our site as they arrive in-store. We hope it's easier for you to learn about MadeHere, keep up to date on our events and peruse through your favorite made in Portland items whether you are local or are shopping from afar.

To celebrate we are offering free standard domestic shipping through the end of June. Some exclusions apply. 

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