Sales Associate (for MadeHere Seattle Location)
This job description is not meant to be an all-inclusive list of duties and responsibilities,
but constitutes a general definition of the position's scope and function in the company.
General Position Summary
Provide sales assistance for customers/guests within store. Execute tasks
related to sales, merchandising, marketing, design, buying and operational
functions as needed. Assist in maintaining a high-level of store standards.
Essential Functions/Major Responsibilities
Ensure the following during all shifts:
- Customers are greeted upon entering store
- Ask and be prepared to answer any questions customers may have related
- to store’s product assortment
- Participation in store opening and closing duties, per schedule
- Fixtures are well-stocked with product
- All product is displayed on selling floor
- Product displays are neat, clean and organized
- Overall store is clean and presentable
- Arrive on-time for all scheduled shifts
- Check-in with management for any pertinent information
- Limit breaks as per schedule/policy
- Back stockroom area is well-maintained
Assist store management with various tasks as needed, including:
- Product assortment feedback for buying purposes
- Reporting of theft or any activity related to dangerous conditions within the
- store, or issues that may prevent sales
- Idea sharing
- Store/product performance feedback
Regular participation in staff meetings.
Present ideas and concepts that fall within the MadeHere SEA “opportunity
Maintain positive open lines of communication with all MadeHere SEA
management, staff, vendors, subcontractors and others in order to contribute to
the smooth flow of information, ongoing development of business relationships
and efficient operation of the organization.
Work with team to investigate and uncover new products, potentially outside the
normal scope, that present the opportunity to be appropriately marketed within
Perform other related duties as assigned.
Job consists of recurring work situations with occasional variations. Job involves
a minimal level of complexity. Position demands a minimal level of creativity.
Candidate is an individual and team contributor, responsible for following
established practices and procedures. Duties are sometimes performed
independently with moderate supervision and in those cases work is checked or
verified sometimes visually and/or by results. Decisions are made within
established departmental guidelines. Position has high visibility due to directly
impacting customer service. Errors in judgment or work performance could result
in negative customer experiences. Consequently, errors in judgment directly
affect sales, profitability and relationships with the general public.
Position involves no supervisory responsibility at this time.
Contacts are normally made with others both inside and outside the organization.
Internal contacts are unlimited and include general management, ownership,
co-management and sales staff. External contacts may include customers,
vendor partners, sales representatives and subcontractors. Interactions tend to
focus on service, information exchange, problem solving, explanation, discussion
and interpretations. Contacts and communication can contain
confidential/sensitive information. Contacts generally occur via face-to-face
Specific Job Skills:
Possess basic knowledge of the following: Retail sales, fashion and
merchandising. Ability to perform detailed tasks, which reflect a high degree of
accuracy. Ability to read, write, speak and understand English. Ability to deal
effectively with work and time pressure in the efficient and effective
accomplishment of job requirements. Excellent organizational skills and attention
to detail required. Mental ability to conduct interpersonal interactions with
customers, vendors and other company personnel. Physical ability to use
telephone, computer hardware/software including keyboard, type, sit and stand
for extended periods of time. Must be able to lift and carry up to 25 pounds.
Education and/or Experience:
High school diploma or equivalent (College Degree preferred) specializing in
marketing, sales, fashion, design and 1-3 years experience in the retail or
wholesale mfg. industry, preferably in sales, marketing, design or
Job may require hours that exceed 8 hours per day and/or 40 hours per week
during peak season or rush projects. Position does not involve travel.
To apply please read through the job description above and send a cover letter and your resume to firstname.lastname@example.org. Let us know which position you are applying for.